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CUSTOM SERVICE FAQ
All our custom orders start from 12 units of the same product. Re-orders also start from 12 units.
If you require specific bib shorts colours, please speak with your Givelo agent.
We can take care of the whole design process for you.
Just bring ideas, inspiration and editable logo files. Our design team will bring your ideas to life!
Every project varies depending on the initial design steps. The whole process can be as quick as 2 months. Our production promise of 35 working days will be the majority of the time elapsed.
The quicker we confirm the design process and tick the initial boxes, the quicker we can begin.
All bib shorts are gender-specific. Socks are one size fits all. Jerseys, Vests and Jackets are unisex. You can refer to our sizing charts online or book a fit kit. All unisex items are also adjusted so the small sizes can fit a woman’s silhouette more accurately. Our sizing is considered “European slim fit”, which means our sizing tends to run small for those in the Americas.
Please speak with your Givelo rep for more details.
To begin your custom kit process it only takes ideas! Once you have settled on a design we require 50% payment to start production, and the final 50% when your kit is ready.
MAKE IT PERSONAL
Every cyclist dreams of standing out—from making a bold statement in the peloton to showcasing team pride or embracing the joy of a one-of-a-kind design. With Givelo, your journey is more than just creating a custom kit; it’s about expressing your identity.
We understand that every custom order is deeply personal. That’s why we partner with you every step of the way, providing meticulous attention to detail to bring your vision to life. From the first design idea to the final stitch, Givelo ensures your custom kit exceeds expectations. And with our signature logo, a mark of unmatched quality, your jersey becomes a badge of confidence and craftsmanship.
Rapid Global Delivery
Usa, Canada : 4-5 Days
Latin America: 4-8 Days
Asia, Oceania : 6-9 Days
Europe : 6-10 Days
All Tariffs and Duties Covered
All importation duties upon are paid for by Givelo. We ship everything using FedEx®.
FREE RETURNS & EXCHANGES
If you are not satisfied with your purchase, please contact us to organize a quick exchange or return.
CRASH REPLACEMENTS
We offer quick crash replacements with a 30% personal coupon. See T&Cs.